Tritonrooms Site Security Statement

At Tritonrooms we take security very seriously, and we have implemented a bank approved encryption system to protect your 'on-line' transactions with us.

How do we make sure that others do not have access to your credit card information?
Credit/debit card payments will automatically be encrypted using Secure Sockets Layer (SSL). This technology ensures that your credit/debit card numbers are not accessible by any unauthorised persons and are as safe as possible. This means the credit and debit card numbers are securely processed within our “on-line payment partners” system. For noting, our payment partner is “Datacash”. For more information, please visit - www.datacash.com/bank_cards.html

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We absolutely retain the right to refuse any booking made via our site.

Security guarantee
1. In the very unlikely event that your card is used fraudulently, your bank or card issuer cannot hold you liable for more than £50.00 of fraudulent charges. If your bank or card issuer does hold you liable for any of the £50.00. Tritonrooms will cover the entire liability for you, up to the full £50.00. Tritonrooms will cover this liability only if the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at on the Tritonrooms web site while using the secure server.

2. In the event of unauthorised use of your credit or debit card, you must notify your credit or debit card issuer in accordance with its reporting rules and procedures.

With the above measures, we ensure that you will have peace of mind when booking your arrangements with us. Tritonrooms aims to make online shopping secure, fun and hassle free.

Do you need more reassurance?
If you need more reassurance about our security policy and its implications, contact our helpdesk who are ready to help with any misgivings or questions you may have. Please call them on 0870 2200 502

What information do we monitor from you?
When you browse the site, the only way we can obtain any kind of personal information is if you submit it to us voluntarily.

Tritonrooms requires that you supply personal information, including an e-mail address when making a booking or when wishing to join our e-mail offer service.

When you book on or via our site, we need to know your name, email address, personal address, credit or debit card number and expiry date. This allows us to process and fulfill your order, and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your booking.

Where the facility may be offered, you are responsible for keeping safe any password that you select to use the Tritonrooms web site. Please be careful when using the password.

We employ cookies (download of files to your PC to record your visits to the site) to measure site usage and related information.

How is your personal information used to benefit you?
This information is used to communicate with you, to understand your travel needs. It is also used to offer future relevant products, services and offers to meet your needs if you have “opted-in” to our e-mail database

What do we do with your personal information?
We will process any information you give us in accordance with the UK Data Protection Act 1988 and this privacy policy.

Tritonrooms is a trading name of Personalised Travel Services Ltd (3857127). We collect personal information (data) from customers or booking information from Travel Agents at the time of booking or enquiry. Information about you and your travelling party will be held on our computers (and in other ways). The following explains how Tritonrooms handles your data and when we will disclose personal information.

Booking your travel arrangements or checking availability.
We may need to process and pass information to hoteliers and other accommodation providers, tour operators and sub contractors, e.g. airlines. We may also pass sensitive personal information to suppliers to cater for special needs, e.g. wheelchair assistance. Your data may be processed within the United Kingdom or overseas. Please note, data transferred outside the European Economic Community may not be subject to the same high standards of data protection legislation.

Supplying Insurance cover.
If applicable, we may need to pass your personal information to the insurer to arrange cover.

Information about products and services.
You may “opt-in” to our e-mail marketing database at any time if you wish to receive special offers and marketing information and we may transfer information to carefully selected businesses to keep you informed about their products and services. You may “opt-out” of our marketing database at any time.

Prevention of fraud, debt tracing and collecting monies.

We may use the data you provide for the purposes of financial control and debt recovery through outside agencies.

Business administration
We may use the information you provide for the purposes of administration, customer service, business management, market research and analysis. We may monitor and/or record telephone conversations for security purposes and to improve customer service levels.

Prevention of crime
We may provide your information to the public authorities, such as the police, customs and immigration if required by them or as required by law.

By making a booking with Tritonrooms you are accepting our policy on behalf of yourself and your party and you consent to the uses, transmission and disclosure of information as described, irrespective of the levels of the data protection provided in any particular country, and understand that this is at your own risk. You have given explicit consent on behalf of your party to provide Tritonrooms with their information (where applicable) and allow processing of the data.

Data Protection Statement

”In order for Tritonrooms to comply with the Data Protection Act 1988, we would like to advise you that the information you supply to us will be used to provide you with the products, offers and services you have requested. To do this we may have to share your details with our trusted partners and suppliers. This may also involve sending your details to countries that do not have an equal level of privacy legislation. Your details may also be used for improving our customer services, analysis and occasionally, for the prevention of fraud.”

Other important points to note
We may use visitor information to measure the entry and exit points of visitors to the site and respective numbers of visitors to various pages and sections of the site and details of searches performed. We may also use this information in the future to measure the usage of advertising banners, and other “click throughs” to and from the site.

We have security processes in place to ensure that our customers' data that is held on a central database and is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time.

Visitors to the site who subscribe to our e-mail service or visitors purchasing products on the site who have opted into our e-mail service may receive promotional mailings and e-mails from Tritonrooms on behalf of our travel partners/suppliers.

Tritonrooms will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it

* Links to other website's and Principle Clause
Tritonrooms, its contractors, agents, owners, and employees cannot accept responsibility for the content or privacy policies of other web sites to which it may link.

Changing your personal Information
If you believe that we are storing details relating to you and that these are incorrect or you wish to change or remove them, please contact us on 0870 2200 502 or alternatively write to us at the address below and we will correct them as soon as possible:-

Tritonrooms
Personal Information Dept
The Triton Travel Ltd (04932886)
Glendale House
Glendale Business Park
Sandycroft
Nr Chester
CH5 2DL

Any future changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Finally, Tritonrooms advises that you should always check the terms and conditions relating to this website.