TritonRooms Website Terms of Use

www.tritonrooms.com is a trading name of Personalised Travel Services Limited a company registered in England under company registration number 03857127 whose registered office is at Glendale House, Glendale Business Park, Sandycroft, Nr Chester, CH5 2DL.

www.tritonrooms.com is a fully bonded member of Personalised Travel Services Limited.

THE WEBSITE

Thank you for visiting www.tritonrooms.com (the "Website"). The website is operated and controlled by Personalised Travel Services Limited. Please read the following information carefully as the following terms and conditions will apply to your use of the Website. To find the terms and conditions which relate specifically to travel related products and services please click on our Terms and Conditions.

USE OF THE WEBSITE

By accessing or using the Website you agree to the terms and conditions of use. However, if you do not or cannot accept the Website terms and conditions and/or the Terms and Conditions you must stop using the Website immediately. The terms and conditions may change from time to time but by browsing the Website you are accepting the terms and conditions which are in use at that time.

The Website is designed for use within the UK and by accessing this Website you are agreeing that English law will be applicable to any disputes which may arise.

The Website is for your personal use only and shall only be used in connection with the purchase of travel related products and services. You shall not copy, use, alter or tamper any content of the Website except for printing off pages for your own personal reference.

Any communication or material which you transmit to us through this Website or otherwise via the Internet will be treated as non-confidential unless such communication or material includes personal information, which we will use in accordance with our Privacy Policy. Any communications and other material which you send to us shall remain our property and by sending the same to us you agree that we may use the same for any purpose whatsoever, without any compensation being payable by us to you.

INFORMATION ON THE WEBSITE

Whilst we have worked diligently to provide accurate and complete information, we cannot be liable to any person for any loss or damage which may arise directly or indirectly from the use of this Website (or any inability to use it) or any of the information contained on the Website. This Website and the information and material which it contains are subject to change without notice. All warranties, whether express or implied as to the accuracy or completeness of the information contained on the Website or in respect of any materials or products referred to on the Website are hereby excluded to the fullest extent permitted by law.

LINKS TO THIRD PARTY WEBSITES

Certain (hypertext) links may lead you to websites that are not under the control of Personalised Travel Services Limited or its carefully selected partners. When you activate any of these links, you will leave the Website and we have no control over and cannot accept any responsibility or liability for the content or privacy policies of other websites to which it may link. By allowing links with third party websites we do not intend to solicit business or offer any security to any person in any country, directly or indirectly.

WEBSITE SECURITY STATEMENT

At tritonrooms we take security very seriously, and we have implemented a bank approved encryption system to protect your 'on-line' transactions with us. Credit/debit card payments will automatically be encrypted using Secure Sockets Layer (SSL). This technology protects your/your clients personal information from unauthorised access and malicious attack. This means the credit and debit card numbers are securely processed within our "online payment partners" system. For noting, our payment partner is "Datacash". For more information, please visit - www.datacash.com/bank_cards.html

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We absolutely retain the right to refuse any booking made via the Website.

In the event of unauthorised use of your/your client’s credit or debit card, you/your client must notify your credit or debit card issuer in accordance with its reporting rules and procedures.

With the above measures, we ensure that you will have peace of mind when booking your arrangements with us. tritonrooms aims to make online shopping secure, fun and hassle free.

HOW WE USE YOUR PERSONAL DETAILS

We collect personal information (data) from customers or booking information from Travel Agents at the time of booking or enquiry. Information about you/your client and their travelling party will be held on our computers (and in other ways).

When you browse the Website, the only way we can obtain any kind of personal information is if you submit it to us voluntarily.

When you book on the Website, we need to know your clients name and age, where applicable. This allows us to process and fulfill their order, and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your clients booking.

Where the facility may be offered, you are responsible for keeping safe any password that you select to use on the tritonrooms Web site. Please be careful when using the password.

We will process any information you give us in accordance with the UK Data Protection Act 1988 and this privacy policy.

We may need to process and pass information to hoteliers and other accommodation providers, tour operators and sub contractors, e.g. airlines. We may also pass sensitive personal information to suppliers to cater for special needs, e.g. wheelchair assistance. Your/your client’s data may be processed within the United Kingdom or overseas. Please note, data transferred outside the European Economic Community may not be subject to the same high standards of data protection legislation.

You may "opt-in" to our e-mail marketing database at any time if you wish to receive special offers and marketing information and we may transfer information to carefully selected businesses to keep you informed about their products and services. Visitors to the Website who subscribe to our e-mail service or visitors purchasing products on the Website who have opted into our e-mail service may receive promotional mailings and e-mails from tritonrooms on behalf of our travel partners/suppliers. You may "opt-out" of our marketing database at any time. If you wish to do this please write to us at: Personalised Travel Services Limited, Glendale House, Glendale Business Park, Sandycroft, Nr Chester, CH5 2DL.

We may use the data you provide for the purposes of financial control and debt recovery through outside agencies and for the purposes of administration, customer service, business management, market research and analysis.

We may monitor and/or record telephone conversations for security purposes and to improve customer service levels.

We may also provide your information to the public authorities, such as the police, customs and immigration if required by them or as required by law.

By making a booking with tritonrooms you are accepting our policy on behalf of your client and any other party and you consent to the uses, transmission and disclosure of information as described, irrespective of the levels of the data protection provided in any particular country, and understand that this is at your own risk. You have given explicit consent on behalf of your client and any other party to provide tritonrooms with their information (where applicable) and allow processing of the data.

We may use visitor information to measure the entry and exit points of visitors to the Website and respective numbers of visitors to various pages and sections of the Website and details of searches performed. We may also use this information in the future to measure the usage of advertising banners, and other "click throughs" to and from the site.

We have security processes in place to ensure that your/your client’s data that is held on a central database and is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time.

Visitors to the Website who subscribe to our e-mail service or visitors purchasing products on the site who have opted into our e-mail service may receive promotional mailings and e-mails from tritonrooms on behalf of our travel partners/suppliers.

tritonrooms will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it.

Unless you agree otherwise and except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. If you do not any us to do any or all of these things please contact us in writing to the following address:-

Personalised Travel Services Limited trading as tritonrooms
Glendale House
Glendale Business Park
Sandycroft
Nr Chester, CH5 2DL

USE OF COOKIES

What are Cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Click here to find out more about cookies (www.allaboutcookies.org/cookies)

We are providing this information to you as part of the European legislation governing the use of cookies on our website.

How does tritonrooms use Cookies?

Visiting www.tritonrooms may generate the following types of cookie:

• Anonymous analytic Cookies
• Session Tracking Cookies
• Site Improvement Cookies

These cookies can be categorised as:

• Essential - This cookie is required in order for the website to function correctly.
• Necessary - This cookie provides us with important and anonymous information so that we may monitor and improve the visits to our site.

See how tritonrooms uses cookies

Anonymous analytic Cookies

CATEGORY: FUNCTIONAL

What is it?

When a user visits www.tritonrooms.com we use a web analytics cookie that tells us if the client has visited us for the first time. This allows us to analyze very basic information about our web pages on unique visitors or who have visited before.

If you have not visited the site before your browser will tell us this, and we will generate a new cookie for your browser in order to identify in the future.

This cookie is completely anonymous, and tells us only about page visits.

Why do we need this?

Without this code, we will not be able to measure the success or impact of certain pages, within our site. This information allows us to identify weak and strong areas within the site, so that we may provide you with improved information in the future.

When will it expire?

These cookies normally remain with your browser until deleted. Some browsers automatically delete after 30 days (requires set up), whilst others require a manual process. Retaining these cookies will aid the speed of response that the web page loads on your device.

Will the website stop working if I disable this cookie?

This cookie cannot be disabled as it is a necessary tool in order for us to conduct business.

Session Tracking Cookies

CATEGORY: ESSENTIAL

What is it?

A session cookie allows us to track each action you perform whilst on the tritonrooms Website. This allows your search results to be paired with your search request. If you perform multiple searches it allows us to pre populate search forms in order to improve your search experience.

Why do we need this?

Essentially a web page is a unique page. In order to match a search request; for example to a results page; we need this cookie in order to operate. We also require this session in order to troubleshoot any problems we may have had during the business day. This session allows us to step through the problematic section of a reported issue so that we may resolve this and prevent it from happening in the future.

When will it expire?

The unique session ID expires when you leave the Website, a new session is created when you revisit in the future.

Will the Website work correctly if I disable this cookie?

The website will not function correctly if you disable this cookie.

Site Improvement Cookies

CATEGORY: FUNCTIONAL

What is it?

A site improvement cookie allows us to view information on pages that we are running tests on, sometimes we shall show two versions of a page and measure the response from these pages in order to decide which performs better. This is called A/B testing or otherwise known as multi variant testing. Like the analytics tool this is completely anonymous.

Why do we need this?

In order to improve the Website, we utilise this analytical information in order to improve the Website experience to our clients. The purchasing of travel products is a high commitment and we wish for you to receive the best information possible.

When will it expire?

As with the analytics, this cookie will be controlled by a third party to which we have no access. We shall post the information to this section when we use this type of cookie

Will the Website work correctly if I disable this cookie?

The answer is yes, but improvements to the Website would be affected by this action. The information that we rely on day to day would be disrupted, and would not allow us to improve your purchasing or browsing experience.

ANY FUTURE CHANGES TO OUR PRIVACY POLICY

We reserve the right to add, withdraw and/or amend our Privacy Policy at any time and without notice. We will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Finally, we advise that you should always check the terms and conditions relating to this Website.

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